Attendee FAQ’s about the Virtual Platform

HOW DO I REGISTER FOR THE VIRTUAL CONFERENCE?

To register for eResearch NZ 2021 hybrid conference, please CLICK HERE.  Once you have registered you will receive a confirmation email to let you know you have successfully registered.

DO I NEED A ZOOM ACCOUNT TO PARTICIPATE IN THE VIRTUAL CONFERENCE?

No, you do not need a Zoom account to participate in the virtual conference, however Zoom must not be blocked on your device or you will be unable to join any of the sessions presented through Zoom.  

WHAT BROWSER SHOULD I USE?

We recommend using Google Chrome, Microsoft Edge or Opera to access the virtual conference platform. Firefox and Safari are also compatible with the Virtual Platform. We also recommend you clear your cookies and cache prior to logging in and disable any VPN’s you may be using.

To optimise the broadcast of virtual conference sessions, please do not use ‘incognito’ or ‘hidden search’ browser settings.

WILL THERE BE LIVE Q&A DURING PRESENTATIONS?

In sessions where live Q&A is enabled you will be able to submit written questions to the presenter.

CAN I SHARE MY LOGIN WITH OTHER PEOPLE?

No, each registered attendee will receive a link to the virtual conference platform that is uniquely tied to their registration, and cannot be opened on multiple devices at the same time.

WILL PEOPLE BE ABLE TO SEE AND HEAR ME?

Yes, although this depends on the type of session you are joining. For example, in a Keynote Presentation your video and audio will not be shared with other attendees (or the presenters), whereas in a Networking Function, your video and audio will be shared. You can find out more about the different types of conference sessions in the Attendee Guide.

HOW DO I ACCESS TO THE VIRTUAL PLATFORM?

Your login details will be sent to you to access the virtual conference platform 24 prior to the conference commencing, if you do not receive this email please contact l.furse@auckland.ac.nz

WHAT IF I ENCOUNTER TECHNICAL ISSUES DURING THE VIRTUAL CONFERENCE?

For support during the virtual conference please click the Live Support button on the top right-hand side of the portal (red icon with a headset).

CAN I CONNECT WITH OTHER ATTENDEES DURING THE VIRTUAL CONFERENCE?

Yes, the Meeting Hub is a terrific place to connect with other attendees one-on-one, allowing you to renew old friendships or make new acquaintances. In the Meeting Hub you can share contact details, send chat messages, video chat and set up meetings.

DO I NEED TO DOWNLOAD ANY SOFTWARE TO PARTICIPATE IN THE VIRTUAL CONFERENCE?
  • No, our virtual platform is browser based so as long as you have one of the supported internet browsers (Google Chrome, Microsoft Edge, Opera) available on your device you will be able to join the conference.

WILL THERE BE LIVE Q&A DURING PRESENTATIONS?

In sessions where live Q&A is enabled you will be able to submit written questions to the presenter.